gvv ch v qi Kvh vj qi RvZxq ï vpvi KŠkj Kg -cwikíbv I ev Íevqb AM«MwZ cwiex Y KvVv gv, (A ±vei - ww m ^i, 2018) Kvh vj qi bvg: cöavb Kvh vjq `ßi/ms vi bvg: c«vbg e vsk wjwg UW / ev Íevqb AM«MwZ cwiex Y, 1. c«vwzôvwbk e e v...11 1.1 i mfv AbywôZ mfv 4 msl v dvkvj c q U, 04 01 01 01 01 m b i mfv wbqwgz 01 01 Abyôv bi e e v Kiv n Q D jøl h, cövbg e vs K RvZxq ï vpvi KŠkj Kg -cwikíbv ev Íevq bi j ÿ wemz 24.10.2013 Bs Zvwi L e vs Ki cöavb Kvh vj q cö_gev ii gz ˆbwZKZv KwgwU MVb Kiv n qwqj Ges c~ e i KwgwUi m`m `i g a A b KB B Zvg a e vs Ki PvKzix _ K c`z vm K i Qb A_ev KviI KviI `vwqz cwiewz Z niqvq wemz 06.12.2016, 28.12.2017 Ges 06.03.2017 Bs Zvwi L AÎ e vs Ki cöavb Kvh vj qi ˆbwZKZv KwgwU cybm wvz n q Q ˆbwZKZv KwgwUi m vwbz m`m e vs Ki PvKzix _ K c`z vm Kivq wemz 11/12/2018 Bs Zvwi L AÎ e vs Ki cöavb Kvh vj q cybivq ˆbwZKZv KwgwU cybm Vb Kiv n q Q cybm wvz ï vpvi KwgwUi mfvcwz, dvkvj c q U Ges m`m e `t c ôv - 1 1 Rbve nvweeyi in, AwZwi³ e ve vcbv cwipvjk (KwgwUi mfvcwz) 2 Rbve wrqvdi in, wmwbqi Gw wkdwuf fvbm cöwm W U, e m ú` wefvm ( dvkvj c q U) 3 Rbve gvt AvgRv` nv mb, Gw wkdwuf fvbm cöwm W U, eªvâ buiqvk wwwfkb (m`m ) 4 Rbve gvt nvwdryi in gwjøk, wmwbqi fvbm cöwm W U, B Uvibvj K Uªvj GÛ K úøvqý wwwfkb (m`m ) 5 Rbve gvnv ` gvmỳ ivqnvb, wmwbqi Gwm U U fvbm cöwm W U, UªBwbs m Uvi (m`m ) 6 Rbve gvt gvgyb wmk`vi, Gwm v U fvbm cöwm W U, wjm vj wwwfkb (m`m ) 7 Rbve mz wrr ivq, Awdmvi, eª vû GÛ KwgDwb Kkbm&
/ ev Íevqb AM«MwZ cwiex Y, wwwfkb (m`m ) GQvovI wemz 28.12.2017 Bs Zvwi L AÎ e vs Ki cöavb Kvh vj q cö_gev ii gz ï vpvi KŠkj ev Íevqb mj MVb Kiv n q Q ï vpvi KŠkj ev Íevqb mj Gi m vwbz GKRb m`m e vs Ki PvKzix _ K c`z vm Kivq wemz 11.12.2018 Bs Zvwi L ï vpvi KŠkj ev Íevqb mjwu cybm Vb Kiv n q Q cybm wvz RvZxq ï vpvi KŠkj ev Íevqb BDwbU/ mjt 1 Rbve wrqvdi in, wmwbqi Gw wkdwuf fvbm cöwm W U, e m ú` wefvm ( dvkvj c q U) 2 Rbve gvt AvgRv` nv mb, Gw wkdwuf fvbm cöwm W U, eªvâ buiqvk wwwfkb (wmwbqi m`m ) 3 Rbve G, Gm, Gg, Rvwn`yj Bmjvg, Gwmm& U U fvbm cöwm W U, e m ú` wefvm (m`m ) 4 Rbve kl gyqvh ûivqiv gvikv`, wmwbqi Gw wkdwuf Awdmvi, B Uvibvj K Uªvj GÛ K úøvqý wwwfkb (m`m ) 5 Rbve mz wrr ivq, Awdmvi, eª vû GÛ KwgDwb Kkbm& wwwfkb (m`m ) cövbg e vsk wjwg UW, cöavb Kvhv j qi bwzkzv KwgwUi mfv wbqwgz AbywôZ n q _v K GQvovI cö Z K AvÂwjK, K v vi Ges kvlv wfwëk bwzkzv KwgwUi mfv wbqwgz AbywôZ n q _v K 1.2 i mfvi wm vší ev Íevqb ev ÍevwqZ wm v šíi nvi 4 % dvkvj c q U, 100% - - evsjv `k e vsk Gi wb ` kbv (m~î bs- GmwW(NIS)- 57/2017-124) Ges cövbg e vsk wjwg UW Gi i mycvwik Abyhvqx wemz 29.09.2017 Bs Zvwi L RvZxq ˆ`wbK cwîkv, e Rwg bi kl c ôvq, wemz 31.12.2017 Bs Zvwi L RvZxq ˆ`wbK cwîkv, fv ii KvM Ri kl c ôvq, wemz 30.03.2018 Bs Zvwi L RvZxq ˆ`wbK cwîkv, Avgv `i mg qi 9g c ôvq, wemz 25.06.2018 Bs c ôv - 2
/ ev Íevqb AM«MwZ cwiex Y, Zvwi L RvZxq ˆ`wbK cwîkv, hvq hvq w`b Gi cö_g c ôvq, wemz 20.09.2018 Bs Zvwi L RvZxq ˆ`wbK cwîkv, e KÚ Gi cö_g c ôvq Ges wemz 16.12.2018 Zvwi L RvZxq ˆ`wbK cwîkv, mgkvj Gi cö_g c ôvq (AwZwi³) ï vpvi wel q m PZbZv m wó/ e w i j ÿ Qovi weávcb cöpvi Kiv n q Q mvgvwrk buiqvwk s gva g dmey K cövbg e vsk wjwg UW Gi wba vwiz cr G I ï vpvi wel q m PZbZv m wó/ e w i j ÿ Qovi weávcb cöpvi Kiv n q _v K GQvovI i Ab vb mycvwik mg~n ev Íevq bi Rb h_vh_ e e v bqv n q _v K 1.3 ^ ^ I qemvb U ï vpvi AvBKb nvjbvmv` KiY AvBKb nvjbvmv`k Z 1 ZvwiL 01 dvkvj c q U, gv K wus wwwfkb 31/12/2018-01 ï vpvi AvBKb nvjbvmv` Kib mn ï vpvi - 01 - - Kg cwikíbv, i MVb msµvší `vßwik Av `k, dvkvj c q Ui bvg, c`ex, hvmv hv Mi wvkvbv msµvší nvjbvmv` Z_ e vs Ki wbr ^ I qemvb U mwbœ ek Kiv n q Q 1.4 DËg PP vi (Best Practice) ZvwjKv c«yqb K i gwš cwil` wefv M c«iy DËg PP vi ZvwjKv c«wiz 2 ZvwiL 01 02 dvkvj c q U, 31/12/2018-01 RvZxq ï vpvi KŠkj (National Integrity - 01 - - Strategy) ev Íevq b cövbg e vsk KZ K M nxz c` ÿc mg~n welqk we ÍvwiZ weeiy (DËg PP vi (Best Practice) ZvwjKv) t 1 ˆbwZKZv KwgwU I mj MVb Ges dvkvj c q U Gi `vwqz I KZ e wba viyt cövbg e vsk wjwg UW Gi cöavb Kvh vj q ˆbwZKZv KwgwU MVb Kiv n q Q evsjv `k e vsk KZ K c«wiz wb ` kbv cwicvj bi j ch vqµ g AÎ e vs Ki wewfbœ Í i hgbt AÂj wfwëk, K v vi wfwëk Ges kvlv wfwëk MVb Kiv n q Q c ôv - 3
/ ev Íevqb AM«MwZ cwiex Y, c ôv - 4 08 wu AvÂwjK MVb Kiv n q Q 20 wu K v vi ( Q) MVb Kiv n q Q 145 wu kvlv MVb Kiv n q Q cöavb Kvh vj qi mn c«wzwu AvÂwjK, K v vi ( Q) Ges kvlv wfwëk i GKRb K i wba vwiz dvkvj c q U i q Qb cövbg e vsk wjwg UW ï vpvi KŠkj Kg cwikíbv ev Íevq bi D Ï k dvkvj c q U Gi `vwqz I KZ e wba viy K i Kvh weeiyx Z AšÍf ~³ Kiv n q Q cöwz 03 gv m GKevi cö Z KwU KwgwUi wbqwgz mfv AbywôZ n q _v K RvZxq ï vpvi KŠkj Kg -cwikíbv I AMÖMwZ cwiexÿy KvVv gv Z ewy Z welqmy jvi Av jv K mkj i Kvh µg cwipvwjz n Q GQvovI wemz 28.12.2017 Bs Zvwi L e vs Ki cöavb Kvh vj qi bwzkzv mj MVb Kiv n q Q 2 Kg KZv `i m PZbZv cöwkÿy cö`vbt e vs Ki GBPAvi Uªwbs GÛ W fjc g U m Uvi Gi evrmwik Kg cwikíbvq bwzkzv/ ï vpvi wel q cöwkÿ Yi welqwu AšÍf ~³ Kiv n q Q eªvâ buiqvk wwwfkb KZ K K v vi Ges AvÂwjK wbqwgz mfvq bwzkzvi Dci GKwU Avjv`v mkb ivlv nq hlv b ˆbwZKZv PP vi Dci we kl iæz v ivc Kiv nq D jøl h, BBTA & BIBM Gi bwzkzv welqk cöwkÿy Kg kvjvq cövbg e vsk wjwg UW
/ ev Íevqb AM«MwZ cwiex Y, Gi cÿ _ K B Zvg a B e vs Ki KgKZ v `i K g bvbqb cö`vb Kiv Avi n q Q Ges gv bvbxz KgKZ vmy cöwkÿy Kg kvjvq Ask MÖnY Ki Qb bwzkzv/ ï vpvi, Code of Conduct c«qvm I ev Íevq bi D Ï k m PZbZv g~jk cöwkÿy, gvwb jûvwis I mš v m A_ vqb cöwz iva Kivi j ÿ gvwb jûvwis cöwz iva AvBb, 2012 (ms kvabx-2015), mš vm we ivax AvBb, 2009 (ms kvabx-2013) I D³ AvB bi AvIZvq RvwiK Z wewagvjv I wb ` kbvejx Ges evsjv `k e vsk KZ K RvwiK Z gvwb jûvwis I mš v m A_ vqb cöwz iva msµvší bxwzgvjvi wb ` kbv c«qvm I ev Íevq bi D Ï k m PZbZv g~jk cöwkÿy, Z_ AwaKvi AvBb. 2009; Rb ^v_ mswkó Z_ c«kvk (myi v) AvBb, 2011 Ges Rb ^v_ mswkó Z_ c«kvk (myi v) wewagvjv, 2017 m ú K Kg KZ v-kg Pvwi `i K AewnZKiY Gi j ÿ wbqwgz cöwkÿy Gi Av qvrb Kiv n Q 3 Awf hvm e e vcbvi Rb Awf hvm wb úwë Kg KZv (AwbK) wb qvm Ges Awf hvm wb úwë e e vt c ôv - 5 cöavb Kvh vjq mn mkj wefvmxq kn ii Rb `vwqz cövß AwbK i q Qb Ges G m úwk Z we ÍvwiZ Z_ cövbg e vs Ki I qe mvb Ui wbw` ó U ve ÓKg cøbb mjó G cökvwkz Av Q Awf hvm wb úwëkiy mv c ÿ mswkøó e w³ K h_vh_ fv e AewnZ Kiv nq MÖvnK/ MÖvnKe `i h Kvb ai bi Awf hvm AwZ`ªæZ wb úwë Kiv nq mvaviyz Awf hvm cövwßi ci 03 (wzb) w` bi g a Zv wb úwë Kiv n q _v K wkš Awf hv Mi ai bi Dci wfwë K i wb úwëi mg q ZviZg N U _v K Awf hvm mswkøó e w³ K h_vh_ fv e AewnZ Kiv nq
/ ev Íevqb AM«MwZ cwiex Y, 4 Z_ AwaKvi AvB bi AvIZvq `vwqz cövß Kg KZv g bvbqb I Avwcj KZ cÿ wb qvmt wemz 28.12.2017 Bs Zvwi L Z_ AwaKvi AvB bi AvIZvq cövbg e vsk wjwg UW Gi c ÿ `vwqz cövß Kg KZ v g bvbqb Ges Avwcj KZ cÿ wb qvm cö`vb Kviv i q Q 5 ï vpvi welqk m PZbZv e w i j ÿ RvZxq `wbk cwîkvq weávcb cö`vbt RvZxq ï vpvi KŠkj ev Íevqb msµvší Kvh µ gi Ask wn m e evsjv `k e vsk KZ K mieivnk Z ï vpvi Qov Ges ˆ`wbK cwîkvi ZvwjKv AbymiY K i cövbg e vsk Gi cÿ _ K ï vpvi msµvší Qov cöwz 03 gv m GKivi RvZxq `wbk cwîkvq weávcb AvKv i cökvk Kiv nq 6 Ôky vpvi cyi vi cö`vb bxwzgvjv, 2017Õ-Gi weavbvbymv i ï vpvi cyi vi c«`vbt i mycvwik Abyhvqx ï vpvi PP vi Rb cö Yv`bv cö`v bi j ÿ ÓwiIqvW GÛ wikmwbkb cwjwmó Z ï vpvi mswkøó wel q e vsk Kg KZ v `i Ae`v bi Rb cyi vi cö`v bi welqwu AšÍf ~³ Kiv n q Q 7 wewfbœ gva g (mvgvwrk hvmv hvm gva g) e envi K i AbjvBb Kbdv iý Av qvrbt cövbg e vsk wjwg UW Gi cöavb Kvh vjq _ K Ab vb h Kvb Awd m wfwwi Kbdv iý Gi gva g hvmv hv Mi h_vh_ e e v Kiv n q Q cö qvrb Abyhvqx wfwwi Kbdv iý AbywôZ n q _v K c ôv - 6
/ ev Íevqb AM«MwZ cwiex Y, 8 `vßwik Kv R mvk vj wgwwqv e envit cövwv± cö gvkb, Awf hvm, Kv gvi mvwf m Gi ÿ Î mvk vj wgwwqvi e envi Kiv nq mvgvwrk buiqvwk s gva g dmey K cövbg e vsk wjwg UW Gi wba vwiz cr G I ï vpvi wel q m PZbZv m wó/ e w i j ÿ Qovi weávcb cöpvi Kiv n q _v K 9 Code of Conduct cöyqb I ev Íevqbt evsjv `k e vsk weaviwcww mvk yjvi bs- 16 Ges wwgdavbgg mvk yjvi bs- 04 Gi gva g mkj Avw_ K cöwzôv bi Rb cö`ë Awfbœ Code of Conduct for Banks & Non-Bank Financial Institute wu wemz 31.12.2017 Bs Zvwi L BÝUªvKmb mvk yjvi (BÝUªvKmb mvk yjvi bs - 100) Gi gva g e vs Ki mkj Kg KZ v/ Kg Pvix K Rvbv bv nq Ges Zv cövbg e vs Ki I qemvb U cökvk Kiv n q Q GQvovI Code of Conduct wel q Kg KZ v/ Kg Pvix `i m PZbZv e w g~jk c«wk YI Av qvrb Kiv n q Q 10 e vs Ki I qemvb U ï vpvi AvBKb nvjbvmv` KiY e vs Ki I qemvb U ï vpvi AvBKb B Zvg a B nvjbvmv` Kiv n q Q 11 Z_ evzvq b ms hvwrz mswkó Z_ mg~n nvjbvmv` KiY Z_ evzvq b ms hvwrz ï vpvi Ges MÖvnK mev mswkó Z_ mg~n wbqwgz nvjbvmv` KiY Kiv n q _v K c ôv - 7
/ ev Íevqb AM«MwZ cwiex Y, 12 `vßwik mkj Kv R BDwb KvW e envi c ôv - 8 BDwb KvW G AšÍf ³ mkj evsjv d U UvBwcs gva g wn m e e envi Kiv nq 13 evwl K D veb Kg -cwikíbvq AšÍf y³ Kvh µg ev Íevqb wemz 11.05.2017 Bs Zvwi L e vs K GKwU B bv fkb wug MVb Kiv n q Q B bv fkb wu gi mfvi AbywôZ n q Q mfvq MYcÖRvZš x evsjv `k mikvi Gi gwš cwil` wefvm KZ K cökvwkz D veb Kg cwikíbv cöyqb I g~j vqb wb ` wkkv, 2015 Ges MYcÖRvZš x evsjv `k mikvi Gi cöavbgš xi Kvh vjq _ K cökvwkz bvmwik mevq D veb mnvwqkv Abymib Kivi welqwui Dci iyz Avc ivc Kiv n q Q B Zvg a MÖnK `i DbœZ mev cö`v bi Rb cövbg e vs Ki B Uvi bu e vswks Gi gvevbj Gwcø Kk b bzzb wdpvi ms hvrbi Kiv i q Q 14 ^qswµqfv e WKz g Ui iwr vi Ges ik W i c wz ev Íevqb e m ú` wefv M gvb µvmdu Awdm mduiq vi e env ii gva g ^qswµqfv e WKz g Ui iwr vi Ges ik W i c wz ev ÍevwqZ n q Q hvi d j WKz g U ik W Kxwcs Gi ÿ Î me vwak ^ QZv Ges Revew`nxZv ervq ivlv m e n q Q 15 ï vpvi msµvší wewfbœ Kvh µg ev Íevq bi Rb AvbygvwbK (Indicative) ev RU eiv i wbqwgz mfvi wm vší Abyhvqx
/ ev Íevqb AM«MwZ cwiex Y, cövbg e vsk wjwg UW Gi ï vpvi KŠkj ev Íevq bi mv _ m ú ³ mswkøó mkj welq, Z_vcwÎKvq weávcb cökvk, bwzkzv/ ï vpvi wel q Kg KZ v/ Kg Pvix `i K cöwkÿy cö`vb, I qe mvbu nvjbvmv`kib mn wewfbœ wel q e q wbev ni Rb cö qvrbxq A_ eivï ivlv n q _v K 16 `icî/ Kv Ukb Avnevb bvwuk I qemvb U cökvk h Kvb `icî/ Kv Ukb Avnev bi bvwuk cövbg e vs Ki I qemvb U cökvk Kiv n Q 17 wba vwiz mg q ÎgvwmK c«wz e`b `vwlj 2. ` Zv I bwzkzvi Dbœqb...7 2.1 AskxR bi (stakeholder) AskMÖn Y mfv 2.2 Kg KZ v-kg Pvix `i AskMÖn Y wbqwgz Dcw wz wewagvjv 1982, mikvwi Kg Pvwi AvPviY wewagvjv 1979 I mwpevjq wb ` kgvjv 2014 wel q m PZbZv e w g~jk c«wk Y Av qvrb Abyi c Ab vb wewa/weavb m ú K Av jvpbv (c«qvr Î) AbywôZ mfv 2 msl v 01 02 dvkvj c q U, cöwkÿyv_ x 3 cöwkÿyv_ x i msl v dvkvj c q U, - - 01 01 c ôv - 9 - - ˆÎgvwmK wfwë Z RvZxq ï vpvi KŠkj Kg cwikíbv I ev Íevqb AM«MwZ cwiex Y KvVv gv cöwz e`b evsjv `k e vs K wbqwgz `vwlj Kiv n q _v K AskxR bi (stakeholder) AskMÖn Y mfv Av qvrb Kiv n e - - 51 51 01 01 - - - Code of Conduct cöyqb I ev Íevqb Gi Rb e vs Ki PvKzix wewa Z ÓEmployee Conduct & Discipline Ges Code of Ethics and Business Conduct bv g c _K cwjwm AšÍf ~³ Kiv n q Q Ges Zv h_vh_ fv e Abymib Kiv nq wemz 17.12.2017 Bs Zvwi L evsjv `k e vs K AbywôZ ï vpvi welqk ˆÎgvwmK mfvi wm vší gvzv ek weaviwcww mvk yjvi bs- 16 Ges wwgdavbgg mvk yjvi bs- 04 Gi gva g cökvwkz Code of Conduct cövbg e vs Ki I qemvb U
/ ev Íevqb AM«MwZ cwiex Y, cökvk Kiv n q Q Ges wb œwjwlz I qe wjs K Zv cviqv hv Q e vs Ki PvKzix wewa Z ÓEmployee Conduct & Discipline Ges Code of Ethics and Business Conduct G ms kvabxi Rb cö qvrbxq c` ÿc B Zvg a B MÖnY Kiv n q Q https://www.primebank.com.bd/downloa ds/code_of_conduct_for_banks.pdf GQvovI Code of Conduct wel q Kg KZ v/ Kg Pvix `i m PZbZv e w g~jk c«wk Y B Zvg a B Avi Kiv n q Q 2.3 RvZxq ï vpvi KŠkj wel q Kg KZ v-kg Pvwi `i c«wk Y c«`vb c«wk Yv_ x 2 msl v 01 dvkvj c q U, Uªwbs Ges Wfjvc g U m Uvi - 51-01 - - i wm vší Abyhvqx ï vpvi KŠkj - 51 - - ev Íevq bi Rb e vs Ki Kg KZv `i m PZbZv e w i j ÿ dvd Ûkb Kv m i cvkvcvwk 2017 Bs el n Z RvZxq ï vpvi KŠkj Kg -cwikíbv welqk c _K cöwkÿy cö`v bi D ` vm MÖnY Kiv n q Q Ges e vs Ki GBPAvi Uªwbs GÛ W fjc g U m Uvi Gi evrmwik Kg cwikíbvq Zv AšÍf ~³ Kiv n q Q Ges m Abymv i e vs Ki Kg KZv `i ï vpvi welqk wbqwgz cöwkÿy cö`vb Kiv n Q RvZxq ï vpvi KŠkj ev Íevq bi wel q m PZbZv e w g~jk c _K welq Uªwbs KvwiKzjv g AšÍf ~³ Kiv n q Q eªvâ buiqvk wwwfkb KZ K e vs Ki wbqwgz mfvq bwzkzvi Dci GKwU Avjv`v mkb bqv nq hlv b ˆbwZKZv PP vi Dci we kl iæz v ivc Kiv nq GQvovI BIBM Gi bwzkzv welqk cöwkÿy Kg kvjvq cövbg e vsk wjwg UW Gi cÿ _ K c ôv - 10
/ ev Íevqb AM«MwZ cwiex Y, B Zvg a B e vs Ki KgKZ v `i K g bvbqb cö`vb Kiv Avi n q Q Ges gv bvbxz KgKZ vmy cöwkÿy Kg kvjvq Ask MÖnY Ki Qb 3. ï vpvi c«wzôvq mnvqk AvBb/wewa/bxwZgvjv/g vby qj I c«ávcb/cwicî c«qvm/ev Íevqb...10 3.1 evsjv `k e vs K KZ K weaviwcww mvk yjvi bs- 16 Ges wwgdavbgg mvk yjvi bs- 04 Gi gva g cökvwkz Ges weziyk Z Code of Conduct c«qvm I ev Íevq bi D Ï k m PZbZv g~jk cöwkÿy cö`vb c«wk Yv_ x 2 msl v 01 dvkvj c q U, Uªwbs I Wfjvc g U m Uvi - 51 01 01 - - Code of Conduct cöyqb I ev Íevqb Gi Rb - 51 - - e vs Ki PvKzix wewa Z ÓEmployee Conduct & Discipline Ges Code of Ethics and Business Conduct bv g c _K cwjwm AšÍf ~³ Kiv n q Q Ges Zv h_vh_ fv e Abymib Kiv nq wemz 17/12/2017 Bs Zvwi L evsjv `k e vs K AbywôZ ï vpvi welqk ˆÎgvwmK mfvi wm vší gvzv ek weaviwcww mvk yjvi bs- 16 Ges wwgdavbgg mvk yjvi bs- 04 Gi gva g cökvwkz Code of Conduct cövbg e vs Ki I qemvb U cökvk Kiv n q Q Ges wb œwjwlz I qe wjs K Zv cviqv hv Q e vs Ki PvKzix wewa Z ÓEmployee Conduct & Discipline Ges Code of Ethics and Business Conduct G ms kvabxi Rb cö qvrbxq c` ÿc B Zvg a B MÖnY Kiv n q Q https://www.primebank.com.bd/downloa ds/code_of_conduct_for_banks.pdf 3.2 gvwb jûvwis I mš v m A_ vqb cöwz iva Kivi j ÿ gvwb jûvwis cöwz iva AvBb, 2012 (ms kvabx- 2015), mš vm we ivax AvBb, 2009 c«wk Yv_ x 3 msl v 01 dvkvj c q U, Uªwbs I Wfjvc g U c ôv - 11 GQvovI Code of Conduct wel q Kg KZ v/ Kg Pvix `i m PZbZv e w g~jk c«wk Y B Zvg a B Avi Kiv n q Q - 219 01 01 - - CAMLCO m jb-2017 G M nxz wm vší gvzv ek - 219 - - Avgv `i e vs Ki cwipvjbv cl `i m`m `i K gvwb jûvwis I mš v m A_ vqb cöwz iva msµvší wel q
/ ev Íevqb AM«MwZ cwiex Y, (ms kvabx-2013) I D³ AvB bi m Uvi m PZb Kivi Rb D ` vm MÖnY Kiv n q Q gvwb AvIZvq RvwiK Z wewagvjv I 03 cöavb Kg KZ v, jûvwis I mš v m A_ vqb cöwz iva Kivi j ÿ Gw Ugvwb wb ` kbvejx Ges evsjv `k e vsk Gw U-gvwb jûvwis jûvwis wwwfkb, cöavb Kvh vjq KZ K Avgv `i KZ K RvwiK Z gvwb jûvwis I mš v m A_ vqb cöwz iva msµvší bxwzgvjvi wwwfkb 145 wu kvlvq wegdavbbd, evsjv `k e vsk KZ K wb ` wkz GGgGj wm g PK Gi wfwë Z cwi`k b wb ` kbv c«qvm I ev Íevq bi Kvh µg cwipvjbv Kiv n q Q gvwb jûvwis I mš v m D Ï k m PZbZv g~jk cöwkÿy cö`vb A_ vqb cöwz iva Kivi j ÿ gvwb jûvwis cöwz iva AvBb, 2012 (ms kvabx-2015), mš vm we ivax AvBb, 2009 (ms kvabx-2013) I D³ AvB bi AvIZvq RvwiK Z wewagvjv I wb ` kbvejxi Av jv K Gw U-gvwb jûvwis wwwfkb, cöavb Kvh vjq KZ K cövbg e vs Ki we ` k Aew Z mkj mvewmwwqvix cöwzôv bi Dci cwi`k b Kvh µg cwipvjbv Kiv n q Q c ôv - 12 2017 mv j Gw U-gvwb jûvwis wwwfkb I GBP.Avi. Uwbs GÛ W fjc g U m Uv ii hš_ D ` v M Ògvwb jûvwis cöwz iva Ges mš vmx Kg Kv Û A_ vqb cöwz ivaó wel q gvu 15 (c bi) wu cöwkÿy Kg kvjvi Av qvrb Kiv n q Q D³ Kg kvjvq e vs Ki gvu 991 Rb wbe vnx Ges Kg KZ v K cöwk Y cö`vb Kiv n q Q GQvovI 2017 mv j Avgiv Ògvwb jûvwis cöwz iva Ges mš vmx Kg Kv Û A_ vqb cöwz iv aó wegdavbbd, evsjv `k e vsk Gi D ` v M Lead Bank c wz Z 1 wu I AvÂwjK m j bi gva g 1 wu cöwkÿy Kg kvjvi Av qvrb Kiv n q Q D³ Kg kvjvq e vs Ki gvu 138 Rb wbe vnx Ges Kg KZ v K cöwk Y cö`vb Kiv n q Q GKB avivevwnkzvq mv ji gvwb jûvwis I mš v m A_ vqb cöwz iva Kivi j ÿ gvwb jûvwis cöwz iva AvBb, 2012 (ms kvabx-2015), mš vm we ivax AvBb, 2009 (ms kvabx-2013) I D³ AvB bi AvIZvq RvwiK Z wewagvjv I wb ` kbvejx Ges evsjv `k e vsk KZ K RvwiK Z gvwb jûvwis I
/ ev Íevqb AM«MwZ cwiex Y, mš v m A_ vqb cöwz iva msµvší bxwzgvjvi wb ` kbv c«qvm I ev Íevq bi D Ï k m PZbZv g~jk cöwkÿy cö`vb Kiv n e 3.3 Z_ AwaKvi AvBb. 2009; Rb ^v_ mswkó Z_ c«kvk (myi v) AvBb, 2011 Ges Rb ^v_ mswkó Z_ c«kvk (myi v) wewagvjv, 2017 m ú K Kg KZ v-kg Pvwi `i K AewnZKiY c«wk Yv_ x 2 msl v 01 dvkvj c q U, Uªwbs I Wfjvc g U m Uvi 4. Z_ AwaKvi m úwk Z Kvh µg...14 4.1 ^ ^ I qemvb U Z_ AwaKvi meve 1 ZvwiL dvkvj c q U, meve nvjbvmv`kiy nvjbvmv`k Z - - 51 01 - - Z_ AwaKvi AvBb. 2009; Rb ^v_ mswkó Z_ c«kvk - - 51 - (myi v) AvBb, 2011 Ges Rb ^v_ mswkó Z_ c«kvk (myi v) wewagvjv, 2017 m ú K Kg KZ v- Kg Pvwi `i K AewnZ Kivi Rb c«wk Y B Zvg a B Avi Kiv n q Q 31/12/2018-01 Z_ AwaKvi meve nvjbvmv` Kib mn Z_ AwaKvi - 01 - - AvBb, 2009, mswkó cöweavbgvjv mg~n, Av e`b I Avcxj dig, `vwqëcövß Kg KZ v I Avcxj KZ c ÿi bvg, c`ex I hvmv hv Mi wvkvbv msµvší nvjbvmv` Z_ e vs Ki wbr ^ I qemvb U mwbœ ek Kiv n q Q 4.2 Z_ AwaKvi AvB bi AvIZvq `vwqz c«vß Kg KZ v (wwi) I wekí `vwqz c«vß Kg KZ vi AbjvBb c«wk Y m úv`b AbjvBb c«wk Yi mb` c«vß 2 ZvwiL cö hvr b n cö hvr b n - - wemz 2017-2018 mv ji RvZxq ï vpvi KŠkj Kg cwikíbv I ev Íevqb AM«MwZ cwiex Y KvVv gv Gi Abyhvqx Z_ AwaKvi AvB bi AvIZvq cövbg e vsk wjwg UW Gi `vwqz c«vß Kg KZ v (wwi) Rbve wrqvdi in, wmwbqi Gw wkdwuf fvbm cöwm W U, e m ú` wefvm ( dvkvj c q U) AbjvBb c«wk Y m úv`b Kivi D Ï k cöwkÿy gwwdj Gi 9g avc ch ší mdjfv e kl Kivi ci P ovší avc kl Kiv hvqwb KviY mikvix Kg KZ v Qvov Ab Kvb cöwzôv bi Kg KZ v D³ cöwkÿy gwwdj Gi gva g cöwkÿy MÖnY Ki Z Dchy³ bb 4.3 `ỳ K vwcz nujvbb b ^i 106 ( Uvj wd«) ^ ^ Z_ evzvq b mshy³kiy Ges Zv Kg KZ v- Kg Pvwi `i K AewnZKiY Z_ evzvq b ms hvwrz I Kg KZ v- Kg Pvwi AewnZ 1 ZvwiL 01 dvkvj c q U, gv K wus wwwfkb 30/03/2019 - - 01 - - - `ỳ K vwcz nujvbb b ^i 106 ( Uvj wd«) ^ ^ Z_ evzvq b mshy³kiy Ges Zv Kg KZ v-kg Pvwi `i K AewnZKi Yi h_vh_ e e v MÖnY Kiv n e Ges I qemvb U c«kvk Kiv n e c ôv - 13
/ ev Íevqb AM«MwZ cwiex Y, 4.4 Z_ evzvq b ms hvwrz mswkó Z_ evzvqb 2 ZvwiL 01 dvkvj c q U, 30/03/2019 - - 01 - - - Z_ evzvq b ms hvwrz mswkó Z_ mg~n wbqwgz Z_ mg~n nvjbvmv` KiY nvjbvmv`k Z nvjbvmv` KiY Kiv n q _v K gv K wus wwwfkb 4.5 Z_ AwaKvi AvBb. 2009; Kg KZ v- 6 msl v dvkvj c q U, - 51 01 - - - Z_ AwaKvi AvBb. 2009; Rb ^v_ mswkó Z_ c«kvk Rb ^v_ mswkó Z_ c«kvk (myi v) Kg Pvwi - 51 - - (myi v) AvBb, 2011 Ges Rb ^v_ mswkó Z_ c«kvk AvBb, 2011 Ges Rb ^v_ mswkó Z_ AewnZ (myi v) wewagvjv, 2017 m ú K Kg KZ vc«kvk (myi v) wewagvjv, 2017 Kg Pvwi `i K BÝUªvKkb mvk yjvi Gi gva g m ú K Kg KZ v-kg Pvwi `i K AewnZKi Yi h_vh_ e e v MÖnY Kiv n e AewnZKiY D jøl h, Dc ivwjøwlz AvBb mg~n m ú K Kg KZ v- Kg Pvwi `i K AewnZ Kivi Rb c«wk Y B Zvg a B Avi Kiv n q Q 4.6 ^c«yvw`z Z_ c«kvk wb ` wkkv nvjbvmv` K i I qemvb U c«kvk nvjbvmv`k Z wb ` wkkv I qemvb U c«kvwkz 5. B-Mf b Ý ev Íevqb...15 5.1 `vßwik Kv R AbjvBb imcý wm g (B- gbj/gmgggm)- Gi e envi 5.2 wfwwi/abjvbb/ Uwj-Kbdv iý Av qvrb ( vbc/g v mb&rvi, fvbevi e envimn) 5.3 `vßwik mkj Kv R BDwb KvW e envi B- gbj/ GmGgGm e eüz Kbdv iý AbywôZ BDwb KvW e eüz 2 ZvwiL dvkvj c q U, 2 % dvkvj c q U, 3 msl v 01 cöavb Kg KZ v, d vwmwjwu g v br g U wwwfkb AvBwU wwwfkb 2 % dvkvj c q U, 30/03/2019 - - 01 - - - ^c«yvw`z Z_ c«kvk wb ` wkkv cöyqb K i Zv I qemvb U c«kvk Kiv n q _v K m úbœ n q Q - - `vßwik Kv R AbjvBb imcý wm g (B- gbj/gmgggm) wbqwgz e envi Kiv n q _v K m úbœ n q Q - - cövbg e vsk wjwg UW Gi cöavb Kvh vjq _ K Ab vb Awd m wfwwi Kbdv iý Gi gva g hvmv hv Mi h_vh_ e e v Kiv n q Q cö qvrb Abyhvqx wfwwi Kbdv iý AbywôZ n q _v K Ges `vßwik Kv R wfwwi Kbdv iý Gi gva g mfv Abyôv bi cwi w`b w`b e w cv Q m úbœ n q Q - - BDwb KvW G AšÍf ³ mkj evsjv d U UvBwcs gva g wn m e e envi Kiv nq 5.4 B- UÛvi/B-wRwc-Gi gva g µq B- UÛvi 2 % cöavb Kg KZ v, - - B- UÛvi myweav PvjyKi Yi Rb cövbg e vs Ki cö Íve c ôv - 14
/ ev Íevqb AM«MwZ cwiex Y, Kvh m úv`b m úvw`z d vwmwjwu g v br g U wwwfkb Ges mswkøó Z_ vw` B Zvg a B cî gvidz wemz 28/03/2016 Bs Zvwi L (cî vik bs- PBL (FMD)/ 2016/ 6991) evsjv `k e vs Ki mswkøó wwcvu g Ui wbku ck Kiv n q Q evsjv `k e vs Ki mswkøó wwcvu g Ui KvQ _ K cö ÍvebvwUi Aby gv`b mv c ÿ B- UÛvi cöwµqv ev Íevqb Kiv n e ez gv b h Kvb `icî/ Kv Ukb/ bvwuk e vs Ki wbr ^ I qemvb U c«kvk Kiv n q _v K I qemvbut https://www.primebank.com.bd/index.ph p/home/tender 5.5 AvÂjK/gvV ch v q PvjyK Z AbjvBb/B- mevi e envi msµvší Kvh µg cwiex Y AbjvBb/B- mevi e envi cwiex YK Z 4 % cöavb Kg KZ v, AvBwU wwwfkb m úbœ n q Q - - e vs Ki MÖnK `i DbœZ mev cö`v bi Rb B Zvg a B cövbg e vs Ki B Uvi bu e vswks Gi gvevbj Gwcø Kk b bzzb wdpvi ms hvrbi Kiv i q Q Ges PvjyK Z AbjvBb/ B- mevi e envi msµvší Kvh µg wbqwgz cwiex Y Kiv n q _v K 5.6 mvm vj wgwwqv e envi K i bvmwik mgm vi mgvavb bvmwik mgm v mgvavbk Z 6. D vebx D ` vm I mev c wz mnrxkiy...5 6.1 evwl K D veb Kg -cwikíbv Kg -cwikíbv 2018-19 c«yqb c«yxz 2 % 01 dvkvj c q U, gv K wus wwwfkb 1 ZvwiL 01 B bv fkb Uxg 02 m úbœ n q Q - - cövwv± cö gvkb, Awf hvm, Kv gvi mvwf m Gi ÿ Î mvk vj wgwwqvi e envi Kiv n q _v K 30/03/2019 - - 01 - - - D vebx wu gi Kvh cwiwa P ovšíki Yi ci D vebx Kg cwikíbv c«yqb Kiv n e Ges B Zvg a MÖnK `i DbœZ mev cö`v bi Rb cövbg e vs Ki B Uvi bu e vswks Gi gvevbj Gwcø Kk b bzzb wdpvi ms hvrbi Kiv i q Q 6.2 evwl K D veb Kg -cwikíbvq AšÍf y³ Kvh µg ev Íevqb Ev ÍevwqZ D vebx Kvh µg 2 % 01 B bv fkb Uxg 02 100% - - 01 01 - - evwl K D veb Kg -cwikíbvq AšÍf y³ Kvh µg mg~n ev Íevqb Kivi Rb h_vh_ c` ÿc bqv n Q 6.3 PvjyK Z D veb D ` vm/mnwrk Z PvjyK Z mev 2 % 01 B bv fkb Uxg 100% - - 01 01 - - PvjyK Z D veb D ` vm/mnwrk Z mev wbqwgz c ôv - 15
/ ev Íevqb AM«MwZ cwiex Y, mev cwiex Y cwiex YK Z 02 cwiex Y Kiv n q _v K 7. ^ QZv I Revew`wn kw³kvjxkiy...18 7.1 wcwcg 2006-Gi aviv 11(2) I wcwcavi 2008-Gi wewa 16(6) Abyhvqx µq-cwikíbv 2018-19 c«yqb µqcwikíbv c«yxz 3 ZvwiL cö hvr b n cö hvr b n - - wcwcg 2006-Gi aviv 11(2) I wcwcavi 2008-Gi wewa 16(6) c«vbg e vsk wjwg UW Gi Rb cö hvr b n D jøwlz AvB bi weavb mg~n ïaygvî mikvix cöwzôv bi Rb cö hvr cövbg e vsk wjwg UW Gi wbr ^ cöwkdi g U cwjwm Abyhvqx e vs Ki µq msµvší Kvh µg cwipvjbv Kiv n q _v K 7.2 ^ ^ I qemvb Ui Awf hvm c«wzkvi e e v (GRS) meve nvjbvmv`kiy 7.3 AvÂwjK/gvV ch v qi Kvh vj qi mev c«`vb c«wzk«ywz (wmwu Rbm& PvU vi) ev Íevqb AM«MwZ cwiex Y 7.4 AvÂwjK/ gvv ch v qi Kvh vj qi kvlv/ AwakvLv cwi`k b/ AvKw K cwi`k b 7.5 mwpevjq wb ` kgvjv, 2014 Abyhvqx bw_i k«wy web vmkiy I qemvbwu nvjbvmv`k Z ev Íevqb AM«MwZ cwiex YK Z cwi`k b/ AvKw K cwi`k b m úb bw_ k«wy web vmk Z 1 ZvwiL 01 dvkvj c q U, mvwf m KvqvwjwU wwcvu g U 03 cöavb Kg KZ v, gv K wus wwwfkb 4 % 01 02 dvkvj c q U, 2 msl v 01 dvkvj c q U, mvwf m KvqvwjwU wwcvu g U 31/12/2018-01 cöavb Kvh vjq mn mkj wefvmxq kn ii Rb - 01 - - `vwqz cövß Awf hvm wb úwë Kg KZ v i q Qb Ges G m úwk Z we ÍvwiZ Z_ cövbg e vs Ki I qe mvb Ui wbw` ó U ve ÓKg cøbb mjó G cökvwkz Av Q I qemvbut https://www.primebank.com.bd/index.ph p/home/complaint 100% - - e vs Ki mev c«`vb c«wzk«ywz (wmwu Rbm& PvU vi) ev Íevqb AM«MwZ wbqwgzfv e cwiex Y Kiv n q _v K Ges fwel ZI GB cöwµqv Pj _vk e - - 01 01 - - e vs Ki eªvâ buiqvk wwwfk bi gva g AvÂwjK/ gvv ch v qi Kvh vj qi kvlv/ AwakvLv cwi`k b/ AvKw K cwi`k b Kiv n q _v K 4 % cö hvr b n cö hvr b n - - mwpevjq wb ` kgvjv, 2014 c«vbg e vsk wjwg UW Gi Rb cö hvr b n D jøwlz wb ` kgvjvv weavb mg~n ïaygvî mikvix cöwzôv bi Rb cö hvr D jøl h, mwpevjq wb ` kgvjv, 2014 G D jøwlz welq mg~n c«vbg e vsk wjwg UW Gi wbr ^ cwjwm I bxwzgvjv AbymiY K i m úv`b Kiv n q _v K c ôv - 16
/ ev Íevqb AM«MwZ cwiex Y, 7.6 MYïbvbx Av qvrb Av qvwrz 4 % cö hvr b n cö hvr b n - - MYïbvbx 8. Kvh vj qi ï vpvi mswkøó Ab vb Kvh µg...6 (wb ` wkkvq ms hvwrz ZvwjKv _ K Kgc 3wU Kvh µg wbe vpb Ki Z n e) 8.1 ^qswµqfv e WKz g Ui ^qswµq - - dvkvj c q U, m úbœ n q Q - - e m ú` wefv M gvb µvmdu Awdm mduiq vi iwr vi Ges ik W i c wz c wz e env ii gva g ^qswµqfv e WKz g Ui iwr vi ev Íevqb cwiexÿy Ges ik W i c wz ev ÍevwqZ n q Q hvi d j WKz g U ik W Kxwcs qi ÿ Î me vwak ^ QZv Ges Revew`nxZv ervq ivlv m e n q Q 8.2 B j±ªwbk c wz Z A_ MÖnY B j±ªwbk c wz Z jb `b cwiexÿy - - e e vcbv KZ cÿ m úbœ n q Q - - e vs Ki MÖnK `i DbœZ mev cö`v bi Rb B Zvg a B cövbg e vs Ki B Uvi bu e vswks Gi gvevbj Gwcø Kk b bzzb wdpvi ms hvrbi Kiv i q Q Ges PvjyK Z AbjvBb/ B- mevi e envi K i MÖvnKe Ü dvû UªvÝdvi mn Avbymvw½K e vswks jb `b mdjfv e Ki Z cv ib 8.3 B- gb ji e envi `vßwik Kv R B- gb ji e envi cwiexÿy 8.4 wewfbœ gva g (mvgvwrk hvmv hvm gva g) e envi K i AbjvBb Kbdv iý/ mfv Av qvrb AbywôZ AbjvBb Kbdv iý 9. ï vpvi PP vi Rb cyi vi/c«yv`bv c«`vb...3 9.1 Ôï vpvi cyi vi c«`vb bxwzgvjv, 2017Õ Ges gwš cwil` wefv Mi 13.3.2018 Zvwi Li 04.00.0000.822.14.042.16.053 b ^i ú xkiy cî Abyhvqx ï vpvi cyi vi c«`vb - - e e vcbv KZ cÿ m úbœ n q Q - - `vßwik Kv R Kg KZ vmy e vs Ki wbr ^ Wv gbbf ³ cö Z Ki c _K B- gbj GKvD U e envi K i _v Kb - - 01 dvkvj c q U, 02 e e vcbv KZ cÿ c«`ë cyi vi 3 ZvwiL 01 dvkvj c q U, 02 e e vcbv KZ cÿ m úbœ n q Q - - cövbg e vsk wjwg UW Gi cöavb Kvh vjq _ K Ab vb h Kvb kvlv/ Awd m wfwwi Kbdv iý Gi gva g hvmv hv Mi h_vh_ e e v Kiv n q Q cö qvrb Abyhvqx wfwwi Kbdv iý/ mfv AbywôZ n q _v K - - i mycvwik Abyhvqx ï vpvi PP vi Rb cö Yv`bv cö`v bi j ÿ Ôï vpvi cyi vi c«`vb bxwzgvjv, 2017Õ AbymiY K i e vs Ki ÓwiIqvW GÛ wikmwbkb cwjwmó Z ï vpvi mswkøó wel q e vsk Kg KZ v `i Ae`v bi Rb cyi vi cö`v bi welqwu AšÍf ~³ Kiv n q Q cwjwmi kz cwicvjb mv c ÿ 2018-2019 e l hvm Kg KZ `i ^ ^ wwwfkb/ c ôv - 17
/ ev Íevqb AM«MwZ cwiex Y, wwcvu g U _ K g bvbqb MÖnY c~e K ï vpvi cyi vi c«`vb Kiv n e 10. A_ eivï...5 10.1 ï vpvi Kg -cwikíbvq AšÍf y³ wewfbœ Kvh µg ev Íevq bi Rb eivïk Z A _ i AvbygvwbK cwigvy 11. cwiex Y I g~j vqb...6 11.1 RvZxq ï vpvi KŠkj Kg cwikíbv, 2018-19 mswkó `ßi/ms vq `vwlj 11.2 wba vwiz mg q ÎgvwmK c«wz e`b ^ ^ `ßi/ms vq `vwlj eivïk Z A_ 5 j UvKv 01 dvkvj c q U, 02 e e vcbv KZ cÿ Kg -cwikíbv `vwljk Z ÎgvwmK c«wz e`b `vwljk Z 3 ZvwiL dvkvj c q U, 3 ZvwiL dvkvj c q U, - - ï vpvi KŠkj ev Íevq bi Rb cö qvrbxq LiP wbe v ni Rb cö qvrbxq A_ eivï i L ev RU cöyqb Kiv nq 01 - RvZxq ï vpvi KŠkj Kg -cwikíbv, 2018-19 cöyqb 01 - - - Ges cöiy Kiv n q Q 01 01 01 01 - - wbqwgz ˆÎgvwmK wfwë Z cöwz e`b `vwlj Kiv n q 01 01 - - _v K dvkvj c q U Gi Abycw wz Z `vwqz cövß Kg KZv i Z_ ejx dvkvj c q U Gi Z_ ejx bvg t nvweeyi in c`ex t AwZwi³ e e vcbv cwipvjk cöwzôv bi bvg t cövbg e vsk wjwg UW bvg t wrqvdi in c`ex t wmwbqi Gw wkdwuf fvbm cöwm W U Ges e m ú` wefvm cöavb dvkvj c q U, RvZxq ï vpvi KŠkj ev Íevqb welqk ˆbwZKZv KwgwU, cövbg e vsk wjwg UW cöwzôv bi bvg t cövbg e vsk wjwg UW c ôv - 18